Are You Failing at the Easiest Way to Improve the Candidate Experience?Mary Faulkneron 20 July 2021 at 12:00 pm ERE

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Hello [FIRST NAME]! We value you as a customer…

Hello [FIRST NAME]! We value you as a customer… I get some variation of this at least once a week. Let me tell you, nothing screams “value” like not testing your mail merge to make sure a name actually pops up in the body of the email.  This complete failure of automated communication is laughable…Read MoreERE

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